Products Disclaimers / 产品免责声明
Herbal products sold are meant for soups and drinks ingredients only. They do contain natural active ingredients but they shall not be used to replace any medical treatment. Please consult your medical doctor or a TCM practitioner before using these products.
我们卖的产品只可用于食品，汤料，饮料。请不可用我们的产品来当成药用。如有必要，请您先和医生或医师先质询。谢谢。
Delivery Policy.
We are regretted to inform you that we are unable to delivery to restricted area such as airport cargo complex, airline road and it vicinity, SAF Camp, naval bases, RSAF bases, prisons, shipyards, Jurong Island and seletar Aerospace, P.O Box and offshore island.
PopStation Self Collection
Please ensure you collect your items within 2 days from the popstation, items not collected will be disposed off by Singpost. We shall not be responsible for such losses and no replacement will be made.
If there are item(s) which are not suitable for popstation self collection, a standard delivery fee will be charged
Exchange policy
Please check your items against your order upon delivery. We will not be able to make exchange once you confirm and acknowledge the items are correct.
Cancellation & Refund policy
For standard delivery, including subscription based order, PopStation Self-collection, and free shipping you may inform us in writing before the order status is changed to processing. We will refund you the total amount, less 10% of the total amount or $30 administrative fee (whichever is higher) within 14 working days.
For local pickup and urgent delivery, we will only refund you the delivery charges less $30 administrative fee within 14 working days.
No refund shall be made after the order has been processed.
Promotion codes
We reserve the rights to remove or change the promotion at anytime without prior notice or reason given. Each promotion code’s terms and conditions shall applied concurrently to other existing terms and conditions. Promotion codes are to be used as they are and not to be exchanged to cash or other benefit-in-kinds.
Privacy Policy
Please visit our privacy policy for more detail
Order Acceptance
Please be aware that YangSheng Tonic reserves the right, at sole discretion to cancel any order for any reason. Some of the possible non exhaustive reasons which may results in order cancellation are, inaccuracies or errors in product pricing or quantities, flagged by our credit and fraud avoidance department. In such situation, we will contact you to inform you if a portion of your order is cancelled or any additional information to solve this order.
Applicable Law
By visiting YangSheng Tonic, you agree that the laws of Singapore, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise.
Dispute
Any dispute shall be resolved primarily through private mediation between both parties before bringing it alternative dispute resolution of the Singapore Subordinate Courts for mediation processes.
Disclaimer
Our website and its contents are provided on an “AS IS” basis and make no warranty or representation regarding any product on our site, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein.
Despite our vigilant efforts to ensure that all the information on our website is 100% accurate, complete, and current, there may be instances when information about a product contains inaccurate or incomplete data, including data about the product’s actual price or shipping availability. We make absolutely no warranty or guarantee that the information on our website is totally error-free, complete, or currently up-to-date. We reserve the right to correct errors and/or update the content on our website at any time without any notice.
T&C updated on 17 Aug 2020